IT Tolling Azure Cloud Engineer (VA813259)

IT Tolling Azure Cloud Engineer (VA813259)
 

Primary Responsibilities

Cloud Operations and Engineering

• Maintain and implement cloud resources in the Tolling Azure environment.

• Ensure compliance with Virginia government policies regarding security, IAM, network controls, and cost governance.

• Maintain and improve infrastructure documentation, naming conventions, tagging standards, and cloud governance artifacts.

• Assist with access reviews, role assignments, and least privilege IAM evaluations.

• Manage vendor required updates and ensure compatibility.

• Implement fault tolerant and highly available Azure solutions.

Monitoring, Troubleshooting, and Diagnostics

• Monitor Azure services and application workloads to ensure uptime and availability.

• Troubleshoot issues related to connectivity, access, security, application performance, and service degradation.

• Perform diagnostic deep dives using logs, metrics, traces, Azure Monitor, and Log Analytics.

• Analyze and tune system/application performance.

Operational Support

• Participate in daily/weekly operational cycles including pattern monitoring, incident reviews, and maintenance readiness checks.

• Triage production issues, ensure timely resolution, and document root cause findings.

• Execute and support off hours work as needed.

• Define change requests, detailed implementation plans, and roll back procedures.

Technical Development and Compliance

• Understand end to end data flows across tolling systems, roadways data, financial transactions, and reporting tools.

• Support optimization of integrations and data movement.

• Apply PCI or other regulatory compliance requirements when evaluating system behavior and logging patterns.

• Manage key vaults, passwords, certificates, and secure credential storage.

Collaboration and Communication

• Work directly with architects, engineers, managers, and cross functional teams to use Azure services effectively.

• Provide best practice guidance related to SaaS, PaaS, and IaaS.

• Communicate clearly in written and verbal form with internal and external stakeholders.

• Support multiple concurrent projects of complex technical scope.

Qualifications

• Minimum 3 years of experience with Microsoft Azure services.

• Bachelor’s degree in computer science, information systems, or equivalent experience.

• Demonstrated ability to communicate requirements and design concepts clearly.

• Experience working in Windows environments.

• Experience with Office 365 services and administering Single Sign On (SSO) including Entra ID.

• Solid scripting experience (PowerShell and/or Python).

• Ability to create network and system topology documentation.

• Experience with Azure Virtual Desktops.

• Office 365 services and Power Apps.

• Azure certification (preferred).

Special Instructions

• Position requires a fingerprint-based background check.

• Continued education is expected at the contractor’s own expense to stay current with DOT technologies.