IT Technical Product Manager (GA803212)
Core Responsibilities
1.Stakeholder Management & Requirement Engineering
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Act as the primary liaison between business units (e.g., Engineering, Planning, Operations), executive leadership, and internal/external engineering teams.
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Lead discovery sessions to uncover and analyze deep user needs, transforming vague business requests into highly structured, prioritized product backlogs.
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Translate complex business processes into technical specifications, system architecture maps, user stories, and clear acceptance criteria for developers.
2.Technical Leadership & Platform Governance
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Collaborate closely with enterprise architects, security teams, and database administrators to evaluate technical feasibility, manage system dependencies, and mitigate technical risks.
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Ensure all product features conform to internal IT governance frameworks, state agency security protocols, and strict regulatory or federal compliance standards.
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Evaluate APIs, data integration plans, and existing software capabilities within the IT and Transportation Tech markets to determine buy-vs-build strategies.
3.Communication
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Establish and enforce a protocol for consistent and detailed documentation for all developed solutions to be used by both internal and external resources (suppliers).
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Document and present status updates to stakeholders and management
4.Continuous Process Improvement & Documentation
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Identify opportunities to optimize the IT project intake, evaluation, and prioritization processes using data-driven insights.
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Develop, standardize, and maintain guidelines, templates, operating procedures, and training materials to help business users submit high-quality project requests.
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Draft formal technical policies, agency guidance documentation, and system regulations for management approval within assigned timeframes.
Preferred Qualifications
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Experience: 4+ years of product management or technical program management experience, preferably within a government agency, enterprise IT, or transportation technology ecosystem.
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Technical Acumen: Familiarity with data pipelines, GIS/spatial data systems, cloud infrastructure (Azure/AWS), or enterprise service platforms (e.g., ServiceNow).
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Vendor Management: Experience overseeing outsourced or contractor-led software development efforts is highly desirable