IT System Analyst (VA764200)
Responsibilities:
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Work with the Project team members and business stakeholders to understand business processes and pain points.
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Develop expertise in the customers’ business applications
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Conduct Root Cause Analysis to identify system gaps and deficiencies that require a business, technical or blended approach for resolution
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Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams
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Discover and document requirements and user stories with a focus on improving both business and technical processing.
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Translate business needs into detailed user stories, use cases, process flows, and other artifacts.
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Decompose requirements into Epics and Features and create clear and concise user stories that are easy to understand and implement by technical staff
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Strong Sense of ownership and accountability
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Utilize progressive elaboration; map stories to technical design specifications to be used by internal staff to develop the system modifications
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Identify and group related user stories into Themes, document the dependencies and associated business processes
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Ability to manage competing priorities and meet deadlines.
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Assist Product Owner in maintaining the product backlog
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Create conceptual prototypes and mock-ups
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Create wireframes and prototypes.
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Propose alternative solutions that balance cost and benefit and adequately test a solution’s feasibility for business and technical compatibility.
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Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions.
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Perform Quality Analyst functions such as defining test objectives, test plans and test cases, and executing test cases (including regression testing)
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Coordinate and Facilitate User Acceptance Testing with Business and ensure Project Managers/Scrum Masters are informed of the progress
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Assist in validating system changes align with business requirements.
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Schedule, facilitate, and document meetings with cross-functional teams.
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Prepare agendas, capture key decisions and action items, and distribute meeting notes.
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Serve as the liaison between business users, project managers, developers, and other stakeholders.
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Provide regular updates on progress, risks, and issues.
Required Qualifications:
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The candidate must have a minimum of 10 years of experience delivering business and systems analysis artifacts.
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5+ years of experience as an Agile Business Analyst; strong understanding of Scrum concepts and methodology
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Experience organizing and maintaining Product and Sprint backlogs
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Experience translating client and product strategy requirements into application requirements and user stories
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Proficient with defining acceptance criteria and managing acceptance process with development
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Experience with large, multi-module systems
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Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server)
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Experience with Application Lifecycle management (ALM)
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The candidate must have exceptional written and oral communications skills and have the proven ability to work well with a diverse set of peers and customers
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Experience in managing projects or workstreams independently.
Preferred Qualifications:
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Experience using Team Foundation Server for agile software development and work item tracking.
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Ability to create low and high-fidelity wireframes to visually represent user flows and functionality
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Experience building interactive dashboards and reports using Power BI Desktop.
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Strong experience in writing complex Sql queries for data extraction, transformation and reporting.
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Certified Scrum Master or Equivalent, experience running sprints & ceremonies.
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Ability to manage small-scale projects or workstreams independently.
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Experience using tools such as MS Project ,JIRA, Confluence or equivalent.
Technical Skills & Tools (Required):
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Microsoft Office Suite( Word, Excel, Access, Outlook, PowerPoint)
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MS Visio
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Microsoft Project
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Power BI / Tableau
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Oracle SQL/ SQL Server
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Figma or Balsamiq