IT ServiceNow Developer (NC797906)
Key Responsibilities
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Design, build, and configure solutions within the ServiceNow platform.
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Develop and maintain workflows, forms, catalog items, and automation using ServiceNow best practices.
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Create reports, dashboards, and performance analytics that support operational decision-making.
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Build and maintain Service Catalog items and request fulfillment workflows.
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Configure and support Incident, Request, Problem, and Change Management modules.
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Develop scripts and integrations using JavaScript, Glide APIs, and Flow Designer.
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Collaborate with IT teams to translate operational needs into scalable ServiceNow solutions.
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Support continuous improvement of ServiceNow governance and development standards.
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Troubleshoot platform issues and optimize performance.
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Document configurations, workflows, and reporting structures.