IT Service Support Analyst (NC776863)
Job Details:
Expected Skills:
Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.
Description (including, but not limited to):
1. Technical assistance, support, and advice to end users for hardware, software, and systems
2. Hands-on technical and functional assistance to business and technical users
3. Remote technical and functional assistance to business and technical users
This is the requirement.
1. Red Hat OpenShift virtualization experience of at least three years.
2. AWS and Azure experience of two years.
3. Understanding of ServiceNow ticket process.
4. Active Directory and Linux experience of at least four years.
5. Experience working in highly dynamic environment where priorities change constantly.