IT Salesforce/TargetX CRM & Communications Specialist (SC140100)
Required Skills
3+ years of experience working with Salesforce CRM.
3+ years of experience working with TargetX.
3+ years of experience with TargetX Communication Planner.
3+ years of experience creating, managing, renewing, and troubleshooting automated email or drip campaigns.
3+ years of experience with Salesforce reports, dashboards, objects, fields, and data.
3+ years of experience troubleshooting CRM- and campaign-related issues, including data, audience, configuration, scheduling, and delivery problems.
Preferred Skills
Experience supporting Salesforce and TargetX in a higher education environment.
Experience supporting admissions, recruitment, enrollment management, student services, advancement, or similar operations.
Experience with Salesforce Flow and other Salesforce automation tools.
Experience with TargetX forms, events, portals, or other TargetX functionality.
Working knowledge of HTML and CSS as they relate to email communications.
Experience with Salesforce data imports, exports, Data Loader, or similar tools.
Experience with CRM integrations and third-party applications.
Experience developing documentation, providing end-user training, or supporting CRM migration and change-management activities.