IT Print Service Support Technician (VA813974)

IT Print Service Support Technician (VA813974)

ABOUT THE ROLE

We are seeking a skilled and customer-focused Support Technician   to join our IT team. This mid-level role is responsible for providing technical assistance and support to end-users, resolving issues related to print services, and ensuring optimal IT service delivery. 

The ideal candidate will have a strong understanding of IT systems, excellent problem-solving skills, detailed oriented, and a commitment to delivering high-quality customer service and support.  

The role will be supporting the VITA Print Service offering.  Previous experience and knowledge of printers is a nice to have.  Ideal candidate will have help desk ticket handling experience as well as Print environment Knowledge.