IT Principle Trainer (Resolute HB/PB) (NC791930)
Job Details:
Required Epic Certifications (must be current at time of hire)
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Resolute Hospital Billing Curriculum Certification
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Resolute Professional Billing Curriculum Certification
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TED105 – Training Wheels Behind the Scenes Certification
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TED300 – Training Environment Build Certification
Curriculum & Content
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Design, develop, and maintain role?based training content for Epic using Microsoft Office and other tools.
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Build comprehensive instructional materials and classroom exercises; maintain related policy and procedure documentation.
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Incorporate stakeholder feedback to continuously improve training programs and administration processes.
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Learn new Epic content areas; consult with subject matter experts to ensure accuracy and relevance.
Training Environment (MST)
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Assist with building, refreshing, and testing MST training environments; validate workflows and roles.
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Provide environmental support, troubleshooting, and coordination with technical teams.
Delivery & Facilitation
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Co?facilitate classroom instruction with other trainers; assist learners during hands?on exercises.
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Prepare lessons, print materials, and set up rooms/environments prior to sessions.
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Present information clearly—both verbally and in writing—to diverse audiences.
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Follow up with trainees outside the classroom and offer additional support.
Educator & Mentor
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Serve as an expert educator to state staff.
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Train-the-trainer: credential and coach additional classroom trainers as needed.
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Teach technical topics to staff and end users when required.
Planning & Administration
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Manage application assignments by prioritizing work, creating schedules, and adhering to timelines.
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Support curriculum and training development for third?party applications as needed.