IT PMP Salesforce Project Manager (GA774520)
Job Responsibilities:
• Manage project scope, goals, and deliverables in collaboration with stakeholders.
• Manage all aspects of projects with direct accountability.
• Develop and oversee detailed project plans, timelines, and milestones.
• Regularly monitor project progress against the plan, identifying potential risks and roadblocks and developing mitigation strategies.
• Develop and track Key Performance Indicators (KPIs).
• Proactively manage changes to project scope and requirements.
• Develop product roadmap to align with CAPS needs.
• Collaborate with DECAL IT, vendors, partner agencies, project team members, and subject matter experts to implement solutions according to agreed-upon milestones and deliverables.
• Oversee the work of the project coordinator such as documenting and tracking actions, owners and due dates.
• Coordinate the activities of multi-functional, collaborative teams, as well as task dependencies and schedule.
• Foster collaboration and communication within the team.
• Oversee stakeholder communication of progress, blockers, next steps.
• Leads project planning sessions with multiple stakeholders and subject matter experts.
• Delivery utilizing various project methodologies and iterative frameworks such as SAFe, Scrum and Agile.
• Assist with test plan and issue management process development.
• Document progress of adhering to deliverables and communicate with executive leadership as needed to address deficiencies.
• Provide timely updates to stakeholders on project status through reports/presentations.
• Develop and lead the project team to the delivery of successful project outcomes.
• Serve as a member of CAPS Program Administration unit and supports the work of other team members as needed.
Required Qualifications:
Agency Required Qualifications: Bachelor's degree in a related field from an accredited college or university AND Five years of recent relevant project management experience.
Agency Preferred Qualifications:
Agency Required Qualifications: Bachelor's degree in a related field from an accredited college or university AND Five years of recent relevant project management experience; and the following:
• Project Management certification (PMP).
• Experience with Salesforce platform.
• Strong understanding of software development methodologies (Agile, Waterfall, etc.)
• Experience with project management tools (Jira, Asana, etc.)
• Experience measuring staff effort related to user stories and tasks surrounding testing, development, and any other part of a typical technical strategy or implementation project
• Understanding and use of document management and version control.
• Experience gathering and presenting information to various levels of stakeholders.
• Experience managing projects with multiple project teams.
Technical Competencies:
• Intermediate skills in SharePoint and relational databases.
• Advanced skills in Excel and other Microsoft Office applications.
• Excellent communication skills, both oral and written.
• Ability to communicate complex information in a clear and concise manner.
• Expert organizational skills.
• Ability to organize and evaluate data to drive decision making.
• Ability to collaborate and work effectively as a team member.
• Demonstrated ability to form and maintain collaboration among partners.
• Ability to develop trusting relationships and resolve conflict.
• Excellent leadership and team management abilities
• Ability to work with diverse communities and sensitivity to needs and concerns of various cultural groups.
• Demonstrated ability to take initiative, prioritize work, manage time, and respond effectively to rapidly changing environment.
• Demonstrated knowledge and skills in assessing and mitigating risks through risk planning and practice management.
Physical Position Requirements:
• Work is typically performed in an office environment with intermittent sitting, standing, or walking in various settings.
• The ability to speak clearly, to hear and understand at a normal conversational level, and to receive detailed information through verbal communication.
• Close visual acuity to perform an activity such as: preparing and analyzing data; viewing a computer terminal; extensive reading and visual inspection.
• Full range of hand and finger motion for data entry purposes.