IT Patient Access Principal Trainer (Epic) (NC795803)
CANDIDATE MUST BE CERTIFIED IN the FOLLOWING EPIC APPLICATION MODULES:
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Grand Central Curriculum Certification
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Prelude Curriculum Certification
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Cadence Curriculum Certification
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TED105 Training Wheels Behind the Scenes
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TED300 Training Environment Build Certification
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Key Duties:
- Developing role-based training content, independently or with team members, using a variety of software
programs, tools, and applications such as Microsoft Office.
- Designing, developing and maintaining instructional materials.
- Maintaining policy and procedure documentation.
- Incorporating feedback from others into existing training and training administration procedures
- Learning new content and consulting with subject matter experts to develop training materials and answer
any participant questions.
- Assisting with building and testing of training environments (MST environments), and providing support and troubleshooting issues.
- Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as
needed.
- Preparing training lessons, printing materials, and setting up the training room and environment prior to
the training session.
- Presenting information verbally and in writing in a clear and easy-to-understand manner.
- Following up with trainees outside of the classroom to offer additional support.
- Serving as an expert educator to state staff.
- Training and credentialing additional classroom trainers as needed (train-the-trainer).
- Training staff and end users by teaching technical topics as needed.
- Managing assignments by prioritizing assignments and by creating and adhering to timelines.