IT Lead Business Analyst (VA788378)
Key Responsibilities
1. Business Analysis Standards & Requirements
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Establish, promote, and maintain consistent BA practices, templates, and documentation standards.
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Ensure high-quality business requirement artifacts (BRDs, RTMs, user stories, acceptance criteria, process flows, data requirements).
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Oversee requirement validation to ensure both business and technical needs are fully addressed.
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Review and provide constructive feedback on BA deliverables to reduce rework and strengthen solution quality.
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Ensure timely and complete delivery of BA artifacts to support project timelines and milestones.
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Promote testing approaches that address functional, non-functional, and data requirements.
2. Collaboration, Facilitation & Stakeholder Alignment
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Foster strong collaboration across business units, IT teams, vendors, and stakeholders.
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Act as a liaison between business and technical teams to ensure clarity, alignment, and shared understanding of business needs.
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Facilitate workshops, requirement sessions, and cross-team discussions to drive decision-making.
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Support change management efforts through consistent and proactive stakeholder communication.
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Work with product owners, project managers, and leadership to prioritize requirements, mitigate risks, and maintain project momentum.
3. Communication & Presentation
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Demonstrate exceptional written and verbal communication skills.
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Translate complex business needs into clear, concise, and actionable requirements and documentation.
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Tailor communication for executives, technical teams, and end users to ensure shared understanding.
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Present findings, recommendations, and project updates to senior leadership with clarity and confidence.
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Produce high-quality documentation that is accurate, structured, and easy to understand.
4. Team Leadership, Coaching & Continuous Improvement
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Mentor, guide, and support Business Analysts, promoting skill development, confidence, and analytical excellence.
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Identify improvement opportunities through process analysis, team feedback, and project outcomes.
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Recommend and help implement improvements to BA practices to increase efficiency and consistency.
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Ensure alignment with leadership and team members before introducing new methodologies or practice changes.
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Remove roadblocks, provide direction, and proactively address risks that impact BA effectiveness.
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Lead by example, demonstrating accountability, professionalism, transparency, and a commitment to quality.
Qualifications
Required
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Bachelor’s degree in business, Information Technology, or a related field
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7+ years of experience as a Business Analyst, including 3+ years mentoring or leading analysts
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Outstanding written and verbal communication skills
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Strong understanding of requirement elicitation, documentation, and process modeling
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Proven experience with Agile methodologies (Scrum and/or Kanban)
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Excellent facilitation and stakeholder engagement skills
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Experience working with enterprise-level applications or multi-module systems
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Proficiency with BA and ALM tools such as Jira, Azure DevOps, or similar
Preferred
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Experience guiding BA practice standards or supporting BA Centers of Excellence
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Experience with data governance, data integration, or data quality initiatives
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Familiarity with testing methodologies and ALM or automated testing tools
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Strong analytical and problem-solving skills, including the ability to use data to drive insights
Skills & Competencies
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Leadership and mentoring abilities
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Exceptional communication and presentation skills
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Strong analytical and process improvement mindset
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Excellent stakeholder engagement and facilitation capabilities
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High attention to detail and commitment to quality
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Ability to manage multiple priorities and support projects concurrently
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Proficiency with Microsoft Office Suite and process modeling tools