IT Epic Orders Analyst (NC798688)
Key Responsibilities
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Provide application build and configuration for Epic Orders workflows (CPOE, order sets, protocols, preference lists, and decision support).
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Collaborate with physicians, nurses, pharmacists, and ancillary staff to gather requirements and translate them into system functionality.
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Participate in system testing, integrated validation, and change management processes.
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Troubleshoot issues escalated via ServiceNow, providing timely resolution or escalation as appropriate.
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Support compliance with state, federal, and regulatory standards for orders management (CMS, Joint Commission, NC state policies).
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Work collaboratively with other Epic module analysts (Clin Doc, Pharmacy, Lab, Radiology, HIM, Security, etc.) to ensure workflow integration and system interoperability.
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Participate in on-call rotation for orders-related support issues.
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