IT Drupal Web Developer (IA763794)

IT Drupal Web Developer (IA763794)

Roles and Responsibilities:
• Partnering with business stakeholders to gather functional requirements, review and approval of all DX site updates
• Ensuring all website features and updates are thoroughly tested and function as expected, across all user-types, devices, browsers and environments
• Providing Drupal application support via Acquia
• Planning and execution of Drupal upgrades
• Migration and/or archival of website content, web forms and data
• Developing custom themes for Drupal sites, as necessary
• Administering user access and configuring user roles and permissions
• Testing and executing core, module and security updates
• Support the Qualtrics Customer Experience platform
• Design and draft surveys, dashboards, ticketing systems, and reporting
• Collaborate with product owners, service owners, and other partners to design and implement surveys using tools like Qualtrics
• Collaborate with stakeholders to design portals, platforms, surveys, training needs, and data collection/analysis approaches
• Establishing customer experience analytics
• Training users and content editors
• Integrating and implementing third-party, plug in technologies
• Remediate accessibility and readability requirements to meet WCAG 2.1 AA regulations.
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills