IT DHB Product Manager/Technology Specialist (NC766193)

IT DHB Product Manager/Technology Specialist (NC766193)

The Technical Specialist (working title is Product Manager) is responsible for Technical Operations and Product Management within DHB Provider Operations Unit.  The Technical Specialist will:
· Partner with business leaders/team and Information Technology team to understand and drive technology/information requirements through internal and external service providers to achieve the required technology and information capabilities
· Support Provider Operations activities to ensure the accurate, timely, and cost-effective implementation of new and existing processes and functionality in both the NCTracks system and the new Provider Data Management/Credentials Verification Organization (PDM/CVO) modules to include planning, requirements, prioritization, change requests, defects, training, and testing.
· As the Product Manager of our new product (PDM/CVO) you will define vision and strategy, understand customer and market needs, analyze competitors and products in the market, evaluate ideas and incorporate feedback, create value for users and customers to deliver business goals, justify strategy, define strategy, oversee product lifecycle, and define product priorities.
· Participate and collaboration with other workgroups to collect and analyze data; assist with testing and validation of data and business processes; evaluate file layouts, risks of modifications, and downstream impacts to other systems; utilize systems to holistically research, identify and resolve errors with data transmission; reporting and dashboarding, prioritize needs of Provider Operations.
· Play an active role in organizing and executing technical projects.
·Work with lead the team of business analysts serving Provider Operations in relation to the PDM/CVO project. 
· Assist with other projects and activities as needed