IT Desktop Support Specialist (NC803985)
| • Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. |
| • Installing and imaging new computers and loading of appropriate software for customers. |
| • Installing local and network printers and other peripherals and configuration of same. |
| • Migrating data and user profiles |
| • Documenting process and procedures related to technical field support activities. |
| • Demonstrates knowledge and a working experience with ServiceNow call tracking system. | rs |
Comfortable with traveling for the role. |