IT CSM Cybersecurity Project Manager (GA773448)
Key Responsibilities:
• Develop and manage project plans, schedules, and budgets.
• Coordinate internal resources and third parties/vendors for project execution.
• Ensure all projects are delivered on time, within scope, and within budget.
• Develop project scopes and objectives, involving all relevant stakeholders.
• Track project performance using appropriate tools and techniques.
• Report and escalate issues to management as needed.
• Manage relationships with clients and stakeholders.
• Perform risk management to minimize project risks.
• Create and maintain comprehensive project documentation.
• Create reports and presentations for project status, present to management and leadership.
• Serve as a member of the PMO group and support the work of other team members as needed.
• Foster a collaborative and inclusive team environment and promote a culture of open communication and transparency.
• Build and maintain effective relationships with stakeholders, including project sponsors, team members, and customers.
• Experience working with different stakeholders across multiple state agencies such as DHS, DPH, GTA and IV&V
• Experience in working with cross-functional teams across IT operations, cybersecurity, infrastructure, and application development
Business Analyst Responsibilities:
• Gather and analyze business requirements from stakeholders.
• Document business processes and workflows.
• Identify areas for improvement and propose solutions.
• Collaborate with development teams to ensure accurate implementation of business requirements.
• Conduct user acceptance testing and ensure solutions meet business needs.
• Create detailed reports and presentations to communicate findings and recommendations.
• Experience with CAPS Business Process, Gateway Integrations is a plus.
Qualifications:
• Bachelor’s degree in Business Administration, Management, Computer Science, or a related field.
• 5+ years of proven experience in IT project management.
• Certified PMP and Certified ScrumMaster (CSM).
• Proficiency in Project Management methodologies (Agile, Waterfall, Hybrid, SAFe).
• Experience in IT Operations & Infrastructure Modernization.
• Knowledge of Cybersecurity Compliance (NIST, HIPAA).
• Proficiency with Tools & Platforms (Jira, Azure DevOps, ServiceNow, Salesforce, Asana).
• Strong skills in Requirements Gathering & Documentation (BRD, FRS, User Stories, Use Cases).
• Expertise in Risk Management, Change Control & Mitigation Strategies.
• Strong Stakeholder & Vendor Management skills.
• Experience with ITSM, Incident & Problem Management.
• Proficiency in Test Planning (System, UAT, Integration, Regression, Performance).
• Proven ability in Cross-Functional Team Leadership & Collaboration.
• Strong Data Analysis, Troubleshooting, and Reporting skills.
• Proficiency in Microsoft Office Suite (Project Plan, Excel, Word, PowerPoint, OneNote, Project, Visio).
• Excellent client-facing and internal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects simultaneously.
• Strong emotional intelligence, with the ability to empathize with team members and stakeholders, and to manage conflict and difficult situations.
• Ability to work in a fast-paced environment, with multiple priorities and deadlines.