IT Client Technologies Technician (SC144230)
Required Skills
10+ years of experience using ticketing software; experience with any ticketing platform is acceptable.
10+ years of IT troubleshooting, help desk, and/or technical support experience.
Experience with network-to-endpoint issues.
Bachelor’s degree or equivalent relevant experience (4 additional years of relevant experience if candidate has a High School Diploma, 2 additional years of relevant experience if a candidate has an Associate’s Degree)
Preferred Skills
Experience with PowerShell, Power Automate, or the Microsoft Power Platform.
Experience developing AI-enabled workflows or other automation.
Endpoint management experience.
Microsoft Intune experience.
Microsoft MD-102 certification. (Microsoft 365 Certified: Endpoint Administrator Associate)