IT Client Technologies Technician (SC142560)
Required Skills
2+ years of help desk or IT support experience
Working knowledge of Windows operating systems, Microsoft Office/Microsoft 365, and general IT support practices
Preferred Skills
Experience in a customer-facing role (IT, banking, finance, or another professional service industry)
Experience with help desk software and ticketing systems
Exposure to Active Directory, Microsoft Entra ID, and Intune for account and device management
Experience working with managed service providers or submitting and tracking vendor tickets
At least one of the following Certifications: CompTIA A+, ITIL Foundation, Microsoft Certified Fundamentals