IT Business Analyst (NC805368)
RESPONSIBILITIES
- Collaborate with business stakeholders, program staff, project leadership, vendors, and technical teams to elicit, analyze, validate, and document business, functional, and non-functional requirements for the enterprise eDMS solution.
- Facilitate stakeholder interviews, workshops, requirements-gathering sessions, backlog refinement meetings, sprint planning sessions, and other Agile ceremonies to identify business needs and ensure requirements are accurately translated into solution deliverables.
- Develop, document, and manage epics, features, user stories, acceptance criteria, and product backlog items using Jira and Confluence; support backlog prioritization and requirements traceability throughout the project lifecycle.
- Analyze and document current-state and future-state business processes, workflows, document lifecycles, data flows, and system interactions; identify opportunities for process improvement and operational efficiencies.
- Develop and maintain project artifacts, including stakeholder analyses, business requirements documents, functional requirements, use cases, user stories, process maps, workflow diagrams, wireframes, context diagrams, and gap analyses.
- Create and maintain visual documentation, including process flow diagrams, data flow diagrams, entity relationship diagrams, system context diagrams, and other models using Microsoft Visio and Orbus Infinity.
- Assist in defining document classification, retention, security, access control, records management, and compliance requirements in collaboration with business and regulatory stakeholders.
- Support procurement activities by developing requirements documentation, evaluation criteria, vendor questions, and other solicitation-related artifacts.
- Collaborate with vendors and technical teams to evaluate proposed solutions and ensure alignment with documented business requirements and organizational objectives.
- Support requirements traceability, change management, and impact analysis activities throughout the project lifecycle.
- Develop and support testing activities, including test strategies, test scenarios, test cases, acceptance criteria, System Integration Testing (SIT), User Acceptance Testing (UAT), and defect resolution.
- Prepare, maintain, and organize project documentation, requirements repositories, meeting notes, decision logs, status reports, and knowledge articles within Confluence and other approved project repositories.
- Provide support for implementation planning, training, deployment, and go-live activities.
- Monitor and track project deliverables, dependencies, risks, issues, and approvals in accordance with the approved project plan.
- Participate in project governance activities, including project team meetings, PMO reviews, vendor meetings, stakeholder meetings, and executive briefings as required.