IT Business Analyst - Data and QA (VA762616)
Responsibilities:
• Discover and document customer-centric requirements, user stories, and acceptance criteria with a focus on improving business and technical processes.
• Act as the voice of the customer, working with IT project team members and business stakeholders to fully understand business processes, pain points, and customer needs.
• Develop expertise in customers’ business applications and organizational data management concepts, advocating for the customer throughout the SDLC.
• Diagram current processes and propose modifications using process flows (BPMN 2.0), context diagrams, and data flow diagrams to ensure clarity for both technical and non-technical stakeholders.
• Decompose traditional requirements into Agile Epics and Features, create clear and concise user stories that are aligned with customer goals and are easy to implement by technical teams.
• Execute advanced SQL queries to support data mapping, profiling, and analysis.
• Perform comprehensive testing to ensure functionality, data integrity, and customer satisfaction, including:
• Functional Testing: Validate that the integrated systems meet specified requirements.
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Data Validation Testing: Ensure accuracy, completeness, and consistency of transferred data.
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Regression Testing: Verify new integrations do not disrupt existing functionalities.
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End-to-End Testing: Test entire workflows across integrated systems for seamless operation.
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User Acceptance Testing (UAT): Collaborate with stakeholders to validate business needs.
• Use tools like Azure DevOps and Jira to manage work items and ensure alignment with customer goals.
Qualifications:
• 10+ years of business analysis experience with a focus on data management and QA testing.
• Advanced SQL expertise for complex queries, database profiling, and troubleshooting.
• Proficiency in QA tools, Microsoft Office, reporting systems, and SDLC tools like Azure DevOps and Jira.
• Experience with reporting systems, operational data stores, data warehouses, data lakes, and data marts.
• Exceptional written and oral communication skills with a proven ability to advocate for customers while working with a diverse set of peers and stakeholders.
• Advanced verbal presentation skills to senior leaders in a matrixed organization.
Preferred Certifications:
• Certified Business Analysis Professional (CBAP), PMI-PBA, or PMI-ACP